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🔒 Privacy Policy


Your privacy is important to us.

At Hearts Heard, we are committed to protecting your personal information and ensuring your experience with us is safe, secure, and full of love. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or communicate with us.

📌 What We Collect
When you interact with Hearts Heard, we may collect the following information:

Your name, email address, and contact information

Shipping and billing addresses

Payment details (processed securely through our third-party payment provider)

Any additional information you provide when placing an order, booking a session, or contacting us

We may also collect non-personal information (e.g. browser type, location data, or site usage statistics) to help improve our website and services.

🛡️ How We Use Your Information
We use your information to:

Process orders and fulfill purchases

Respond to inquiries or customer service requests

Improve our website and offerings

Share updates, promotions, and prayerful encouragement (if you opt in to our newsletter)

We will never sell or share your personal information with third parties for marketing purposes.

💳 Payment Security
All transactions are securely processed through trusted payment gateways (such as Stripe or PayPal). We do not store your full payment details on our servers.

📧 Email Communications
If you sign up for our email list, we’ll send you occasional updates, product announcements, and words of encouragement. You can unsubscribe at any time using the link provided in each email.

🧸 Children’s Privacy
We are deeply committed to protecting children’s privacy. While Hearts Heard serves children and families, we do not knowingly collect personal information from children under 13 without parental consent.

✉️ Contact Us
If you have questions about your privacy or want to update or remove your information, please reach out to us at:
prayerbuddykits@gmail.com.

❤️ Thank You
Thank you for trusting Hearts Heard. Our mission is rooted in faith, love, and integrity—and your privacy is part of that promise.

📜Terms & Conditions


 

Welcome to Hearts Heard. Thank you for visiting and supporting our mission.

By using our website and services, you agree to the following terms and conditions. Please read them carefully before placing an order, making a donation, or interacting with our site.

1. General Information

This website is owned and operated by Hearts Heard. Throughout the site, the terms “we,” “us,” and “our” refer to Hearts Heard. By accessing or using this site, you agree to be bound by these Terms & Conditions.

We reserve the right to update, change, or replace any part of these terms at any time. It is your responsibility to check this page periodically for updates.

2. Use of the Website

You agree not to use this website for any unlawful or unauthorized purpose. You may not use our products or services for any illegal or harmful activity.

All content on this site (including text, graphics, images, logos, and designs) is the property of Hearts Heard and may not be copied, reproduced, or used without our written permission.

3. Product Descriptions and Availability

We make every effort to display our products and descriptions as accurately as possible. However, we do not guarantee that product images, descriptions, or availability are error-free. We reserve the right to discontinue or modify products at any time without notice.

4. Pricing and Payments

All prices are listed in USD. We reserve the right to change prices at any time. Payment is due at the time of order. All transactions are securely processed through our trusted third-party payment providers.

5. Shipping & Returns

Please refer to our Shipping Policy and Refund Policy for detailed information on processing, delivery, and returns.

6. Donations

All donations are non-refundable. Contributions go directly toward funding prayer buddy kits and supporting children with speech, hearing, or developmental differences. We deeply appreciate your generosity.

7. Limitation of Liability

Hearts Heard shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or misuse of any product, service, or content provided on this site.

8. Governing Law

These Terms & Conditions are governed by the laws of the United States and the state in which Hearts Heard is based.

Track My Order

​Accessibility Statement

Shipping Policy

Refund Policy

PrivacyPolicy

Refund Policy

Refund Policy

Refund Policy

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